Transparency Matters

Important Disclosures

We believe in complete transparency. These disclosures provide important information about our services, fees, risks, and business practices.

Disclosures & Risk Warnings

Last updated: June 20, 2023

Please read these disclosures carefully before using our services.

1. Cryptocurrency Risk Disclosure

Cryptocurrency investments are subject to high market risk. The prices of cryptocurrencies are highly volatile and can fluctuate significantly within a short period of time. Past performance is not indicative of future results. You should only invest what you can afford to lose.

Cryptocurrency trading may not be suitable for all users. Anyone wishing to invest should seek their own independent financial advice.

2. No Investment Advice

Crypgo does not provide investment, tax, legal, or accounting advice. The information provided by Crypgo is for informational purposes only and is not intended to provide, and should not be relied on for, investment, tax, legal, or accounting advice.

You should consult your own investment, tax, legal, and accounting advisors before engaging in any transaction.

3. Fees and Charges

Crypgo charges fees for various services, including trading, deposits, withdrawals, and other platform services. All applicable fees are disclosed at the time of transaction. Fee structures may change from time to time, and users will be notified of any changes.

Network fees (or gas fees) for blockchain transactions are separate from Crypgo's service fees and are determined by the respective blockchain networks.

4. Security Risk

While we take significant measures to secure your assets and personal information, no security system is impenetrable. We strongly recommend that users enable all available security features, including two-factor authentication.

Users are responsible for maintaining the confidentiality of their account credentials. Crypgo will never ask for your password, private keys, or seed phrases.

5. Regulatory Uncertainty

The regulatory landscape for cryptocurrencies and blockchain technology is evolving rapidly and varies across jurisdictions. Changes in laws, regulations, or policies may adversely affect the use, transfer, exchange, or value of cryptocurrencies.

Crypgo operates in compliance with applicable laws and regulations and may need to restrict services in certain jurisdictions due to regulatory requirements.

6. Technical and Operational Risks

The use of cryptocurrency services involves various technical and operational risks, including but not limited to, blockchain delays, network congestion, system failures, service attacks, and human error.

While we strive to provide uninterrupted service, Crypgo may experience scheduled or unscheduled downtime for maintenance, upgrades, or due to technical issues.

7. Market Liquidity Risk

Certain cryptocurrencies may lack sufficient liquidity, which can affect the price stability and the ability to quickly convert to other cryptocurrencies or fiat currencies without significant price impact.

During periods of high volatility or market stress, liquidity may be reduced, potentially resulting in wider spreads and increased transaction costs.

8. Contact Information

If you have any questions about these disclosures, please contact us at compliance@crypgo.com.